Privacy Policy

Information We Collect

When you use this website, book an appointment online, or submit a contact or intake form, we may collect the following types of information:

• Your name, email address, phone number, and mailing address
• Information about your legal matter as voluntarily provided
• Communications you send to us through forms or email
• Technical data such as IP address, browser type, and pages visited, collected automatically through standard web server logs

How We Use Your Information

We use the information collected to:

• Respond to your inquiries and evaluate potential legal matters
• Schedule consultations and communicate regarding your matter
• Comply with applicable legal and ethical obligations
• Improve our website and client experience
• Send confirmations, reminders, and follow-up communications related to your matter

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Confidentiality and Attorney-Client Privilege

Information submitted through this website prior to the establishment of an attorney-client relationship is not protected by the attorney-client privilege. Submitting information through our contact or intake forms does not create an attorney-client relationship. A formal engagement letter signed by Attorney Alvarez is required to establish such a relationship.

Once an attorney-client relationship is established, all communications are protected under the Florida Rules of Professional Conduct and applicable law.

Conflict of Interest Review

Information submitted through our intake form may be reviewed solely for the purpose of conducting a conflict of interest check. This review does not constitute legal advice or create an attorney-client relationship.

Cookies and Tracking

This website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You may disable cookies through your browser settings, though some features of the website may not function properly as a result. Third-party services used by our forms, such as Cloudflare's spam protection, may set their own cookies in accordance with their own privacy policies.

SMS Messaging & Mobile Communications

When you provide your mobile phone number to our receptionist, or on this website, and consent to receive text messages (on our website, by checking the text-message consent box), we will use that number solely to send appointment confirmations, payment links, intake form links, and other communications directly related to your scheduled appointment or legal matter.

We do not share, sell, rent, or disclose your mobile phone number or SMS consent information to third parties for their marketing purposes under any circumstances. Your mobile number is used exclusively to communicate with you about your appointment and legal matter.

Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at (305) 557-4300. For full SMS program terms, please review our Terms of Use.

Third-Party Services

We may use third-party service providers to support our website and communications, including scheduling, practice management, email delivery, payment processing, SMS messaging, and spam and abuse protection. Our online booking and contact forms use Cloudflare Turnstile to tell people from automated programs; Cloudflare may process technical information about your browser and device for that purpose. Existing clients who book a callback online verify their phone number with a one-time code sent through Twilio. These providers are bound by their own privacy policies and are not permitted to use your information for purposes other than providing services to us. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We implement reasonable technical and organizational measures to protect information submitted to our website. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security. We encourage you to avoid transmitting sensitive personal information through unsecured channels.

Retention

We retain information submitted through this website for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Information from prospective clients with whom no engagement is established is retained for a reasonable period and then securely destroyed.

Your Rights

You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal and ethical obligations. Requests may be made by contacting us at the information below.

Children's Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website following any changes constitutes acceptance of the updated Policy.